FAQ

 

How long is the performance?
How early should we plan to arrive at the theatre?
How do we get good seats?
How can I best prepare my students for seeing a production?
What if I'm not sure yet exactly how many tickets I need?
How do I order tickets for a play?
What forms of payment does Performance Riverside accept?
Where do I send my payment?

 

 

 

 

 

Q. How long is the performance?

  • A. Children's Series shows run 55- 70 minutes. RCLO shows run two hours to two and one half hours, with intermission.

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Q. How early should we plan to arrive at the theatre?

  • A. We strongly recommend arriving at the theatre 45 minutes before the start of the show. Why? See below.

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Q. How do we get good seats?

  • A. For all performances, we fill the theatre from front to back as groups arrive and are complete. Groups are generally seated together, although we cannot hold seats for latecomers--they will be seated separately. This prevents latecomers from disrupting the show for others, and insures that all seats may be filled if the show sells out. Therefore, the best way to get seats near the front is to have your whole group arrive early and together, and have them line up outside the theatre door in the order in which you would like them to sit. Also, remember, we have parking procedures that must be followed,.(See Parking Information), and it takes time to load and unload children. Also take into account AM traffic in scheduling your transportation.

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Q. How can I best prepare my students for seeing a production?

  • A. There are several ways to help your students get the most out of their theatre experience with us.
    1. Read our Audience Preparation section at the top of this page.
    2. Read the original version of the story with your group and discuss.
    3. Study guides are available for some productions which offer topics for study, projects, and discussion that may help students apply their theatre experience to their life and studies. Further info will be posted here as we are closer to the 2010-2011season.
    4. Play Music CD's, DVD's or Videos from the show, most of which are at your local video store..

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Q. What if I'm not sure yet exactly how many tickets I need?

  • A. No problem! When you place your order, make as close an estimate as possible (including parents and teachers). Payment is due 30 days before the performance. If you need to estimate, estimate on the low side. Additional tickets are usually available at the door. Payment for those may be by MO, Personal or School check

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Q. How do I order tickets for a play?

  • A. There are several convenient ways to order tickets from Performance Riverside:
    • Order By Mail: If you already have one of our brochures, simply fill out the attached order form completely and mail it to our office at Performance Riverside, 4800 Magnolia Avenue , Riverside, CA 92506.
    • Order By Fax: If you have one of our brochures, fill out the attached order form completely and fax it to (951) 222-8940.
    • Order By Phone: Just call (951) 222-8372.

    When filling in an order form, give us a contact name, the school/group's name, the mailing address, a primary phone number, a backup phone number, a fax number if it is available, and WHENEVER POSSIBLE AN E-MAIL CONTACT. E-mail speeds your order up considerable. It is EXTREMELY helpful to us. We are on a secure server with the Riverside Community College District. We use the e-mail address for NO OTHER PURPOSE than matters pertinent to your order. We do not pass on your address to ANYONE.

    You will be contacted on receipt of you order.

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Q. What forms of payment does Performance Riverside accept?

  • A. Performance Riverside accepts check, money order, and school district purchase orders (as a "promise" to pay). VISA and MasterCard may be used only for payments through the Landis PAC Box Office in advance of the day of performance. You may reach them at (951) 222-8100. The Box office may handle these transactions during regular Box Office hours Tuesday through Friday 11:30a to 4:30p.

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Q. Where do I send my payment?

  • A. Please send all payments to: Performance Riverside 4800 Magnolia Avenue Riverside, CA Attn: Box Office

    Please make sure you indicate the school name and contact person for the order, and the play for which you are paying. Purchase orders may also be faxed to us at (951) 222-8940.

 

 
 
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